Reporting to the Community Relations Director, the Recruiter/Brand Ambassador is a full-time, non-exempt position focused on generating new contacts for all agency departments by sharing, representing, and promoting the Big Brothers Big Sisters Hawaii (BBBSH) brand and mission. This position is responsible for providing exceptional customer service through living the mission of BBBSH with every interaction and will work closely with multiple departments to achieve maximum representation.

DUTIES & RESPONSIBILITIES

● Responsible for creating and generating new contacts for multiple departments to assist with driving and attaining department and agency goals.

● Represent and promote the organization at various events on Oahu, to obtain new leads, contacts, and partners.

● Promote and assist with diversity, equity, and inclusion efforts for the organization.

● Provide exceptional customer service to all internal and external customers and partners.

● Work closely with all departments to ensure the agency is consistently represented by engaging in the following: attending community and organizational events, meetings and fairs, leading corporate lunch and learns, setting up a BBBSH booth to interact with the public, taking 1-1 meetings with individuals who want to learn more about the organization, etc.

● Lead our bi-monthly Community Thursdays event to recruit and retain current volunteers.

● Coordinate and assist with internal and external events

● Network, build rapport and positive relationships with all internal and external customers and partners to recruit and retain contacts and grow partnership opportunities, including, local businesses, association memberships, corporate partner and agency events, local chambers, diversity focused affinity groups, etc.

● Create new and implement existing strategies to recruit new volunteer mentors and youth/families to the program.

● Responsible for keeping up on trends affecting our community, including diversity, equity and inclusion, fundraising, and child/volunteer recruitment.

● Lead and engage audience members during general speaking engagements, lunch and learns, and information sessions.

● Maintain a positive image of the brand at all times.

● Seek opportunities to connect different groups, individuals, and corporations to BBBSH.

● Process and follow up with all new leads.

● Utilize social media and emailing marketing tools, including LinkedIn, Facebook, Instagram, and YouTube.

● Flexible to work nights and weekends often.

● Other duties as assigned.

ABOUT YOU

Our ideal candidate will be a goal-driven, team player, who demonstrates a passion for connecting and networking in the community and is passionate about the mission of Big Brothers Big Sisters Hawaii. This person will have outstanding customer service and networking skills and will be comfortable speaking in front of a crowd, large or small. The position requires the ability to work autonomously with drive, enthusiasm, initiative, and flexibility, along with a willingness to work as needed to accomplish job requirements.

Candidates must also possess the ability to set and accomplish goals. Must be highly organized with the ability to multitask, implement systems and follow-up processes, able to effectively work under pressure, use independent judgment and produce a quality work product within tight time constraints. You should be able to work independently and work well with a team as you will work alongside our BBBSHI team members.

EDUCATION, SKILLS AND EXPERIENCE

● One year of sales or marketing experience preferred

● Experience in nonprofit and/or recruiting strongly preferred

● Bachelor’s degree in communications, marketing, or related field or 2 years of relevant experience

● Experience working with diversity and inclusion initiatives preferred

● Experience in marketing and networking preferred

EQUAL EMPLOYMENT OPPORTUNITY

Job Type: Full-time

Pay: $45,000.00 per year

Benefits:

401(k)
Employee assistance program
Flexible schedule
Health insurance
Paid time off
Professional development assistance

Schedule:

Day shift
Evening shift
Weekends as needed

Education:

Bachelor's (Required)

Ability to Relocate:

Honolulu, HI 96814: Relocate before starting work (Required)

Work Location: In person

Big Brothers Big Sisters Hawaii

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