POSITION INFORMATION

The Human Resources Generalist performs human resources related duties at the professional level and may carry out responsibilities in some or all of the following functional areas: benefits administration, employee relations, training, onboarding, performance management, recruitment, policy implementation and employment law compliance. This role will work directly with the Director of Human Resources to develop and implement comprehensive HR strategies related to enhance employee engagement and satisfaction.

BASIC RESPONSIBILITIES

Employee Relations:

Serve as the primary point of contact for employees regarding workplace concerns, conflicts, and inquiries.
Conduct thorough investigations into employee relations issues, providing fair and timely resolutions.
Develop and implement policies and procedures to proactively address and prevent employee relations issues.
Conduct new hire orientation, processing new hire paperwork as well as offboarding and termination processes.
Assists in the Director in Communications with employee recognition and employee engagement programs, including communications and announcements to staff
Travel to offsite locations to support management, retention and recruitment efforts

Conflict Resolution:

Mediate and resolve conflicts between employees, departments, or teams to promote a positive work environment.
Provide guidance to management on effective conflict resolution strategies and best practices.

Employee Engagement:

Design and implement initiatives to enhance employee engagement, satisfaction, and retention.
Collaborate with department heads to develop and execute employee recognition programs.

Performance Management:

Work closely with managers to address performance-related concerns, providing guidance on improvement plans and disciplinary actions when necessary.
Support the Director of Human Resources in the development and implementation of performance management processes.

Policy Development and Compliance:

Administer various human resource plans and procedures for all company personnel; assists in the development and implementation of personnel policies and procedures; prepares and maintains employee handbook, policies and standard operating procedures (SOPs)
Stay current with employment laws and regulations to ensure company policies and practices are compliant.
Collaborate with legal counsel to review and update policies as needed.

Training and Development:

Develop and deliver training programs for employees and managers on topics related to employee relations, conflict resolution, and workplace behavior.
Provide guidance on employee relations topics during new hire orientation.

Attendance Tracking:

Oversee the tracking and reporting of attendance, including monitoring time and attendance systems.
Address attendance-related issues and collaborate with managers to ensure compliance with policies.
Analyze attendance data to identify trends and propose solutions for improvement.

HR Documentation:

Maintains employee systems of records including human resource information systems and electronic employee files to ensure accuracy and legal compliance.
Ensure compliance with all relevant laws and regulations regarding HR documentation.
Develops and maintains company standard operating procedures (SOPs)
Maintains and completes employee immigration needs, requests, documents needed, and documentation.

Benefits, Payroll and Safety

Performs benefits administration to include enrollments, changes and terminations. Process required documents through payroll and carriers to ensure accurate record-keeping and proper deductions.
Responsible for payroll processes, including administering payroll reports and summaries, and the delivery of paychecks to all employees.
Assists Fleet and Safety with accidents/ investigations.

Performing additional duties as required

QUALIFICATIONS

A bachelor’s degree and/or equivalent of two to five years’ human resource experience. Knowledge of recruitment best practices and familiarity with applicant tracking systems (ATS). Understanding of performance management principles and techniques. Experience in attendance tracking and time management systems. This individual will need strong interpersonal and communication skills as well as Bilingual and the ability to handle sensitive information with discretion and confidentiality.

WORKING CONDITIONS

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

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Human Resource Generalist