Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration behind the scenes. With Front, teams can centralize messages across channels, route them to the right person, and unlock visibility and insights across all of their customer operations.

More than 8,000 businesses across many different industries (manufacturing, logistics, travel, financial services, tech, etc.) use Front to drive operational efficiency that prevents churn, improves retention, and propels customer growth. Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area™, Inc. Magazine's 2022 Best Workplaces list, Forbes Best Startup Employers 2022 List, and Best Workplaces for Millennials 2022 list.

We’re looking for a Contract Recruiting Coordinator to guide our candidates through every step of the interview process. You will support our recruiters and hiring managers with complex scheduling, and be on the frontlines acting as an ambassador of Front to our candidates. If you are incredibly organized, care deeply about candidate experience, have a strong bias for action, and remain calm under pressure, then this may be the role for you!

Ideally, we are looking to hire someone based in SF. This is a remote role, with the option to onboard in-person in our SF office.

This is a part-time hourly position. Weekly hours could vary anywhere from 8 - 20 hours a week, depending on business needs.

Responsibilities:

Schedule and coordinate a high volume of interviews, including phone screens, video interviews, and virtual panel interviews
Coordinate with candidates, interviewers, and hiring managers, often across multiple time zones
Ensure that every candidate has a positive experience with Front, regardless of hiring outcome
Manage candidate flow and ensure data integrity in our Applicant Tracking System (currently Lever, switching to Ashby)

Requirements:

1+ year of work experience, preferably in Recruiting or HR
A Bachelor’s degree
Experience with heavy calendaring in a fast-paced environment
Outstanding communication skills, both written and verbal
Incredible attention to detail
Ability to maintain a positive attitude under pressure
Excellent time management and prioritization skills

Bonus points:

Experience with Front is a huge plus!
Experience with an ATS (Lever, Ashby, Greenhouse - Ashby preferred!)
Enthusiasm for learning new productivity tools and workflows

The hourly pay range for this SF-based position is $35-40 / hour.

What we offer

✨ Competitive salary

\uD83E\uDD1D Equity (we are post-series D & backed by some of the best VCs in the US)

\uD83C\uDFE5 Private health insurance fully covered by Front

\uD83D\uDCAA Flexible Fridays - learn more here!

\uD83C\uDFE1 Flexibility to work from home 3 days/week (unless posted as a full-remote role)

\uD83D\uDECB Mental health support with Modern Health

\uD83C\uDF7C Family planning support with Maven

Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.

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Recruiting Coordinator (Hourly Contract)