Basic Role Description:

The Homestyle Direct New Member Onboarding Team is responsible for onboarding members quickly and efficiently. When information is received and input into our system, it is the Onboarding Team's responsibility to contact the member to initiate services for their home delivered meal service.

-Bilingual positions open and welcomed

Key Tasks and Responsibilities

Agent is the first impression that members receive when they are joining our services.
Must be responsible for being knowledgeable in the program and what options they can offer our members to accommodate to their needs.
Complete 65 calls or more per day.
Follow and properly notate the spreadsheets.
Take incoming calls from the queue.
Follow policy and procedure to ensure new policies for certain states are followed.
Contact case managers as needed.

Homestyle Direct compensates our employees for their full efforts on working towards our goals. This role is eligible for a quarterly performance and attendance based bonus.

Come join our awesome team!

Job Type: Full-time

Pay: From $15.00 per hour

Benefits:

401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance

Schedule:

Monday to Friday

Work Location: In person

Homestyle Direct

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New Member Onboarding Agent