Job Title: Chief Human Resources Officer

Department: Human Resources

Reports To: Chief Executive Officer

Salary Level: $46.46 - $59,34

FLSA Status: Exempt

Approved By: Chief Executive Officer

Approved Date: 2024

GOALS FOR POSITION: Serving as a member of the Executive Leadership Team, helps create innovative and effective recruitment strategies, including compensation and wage adjustments; participates in all accreditation efforts, and provides input on KMC construction projects as part of the planning team; leads human resources policy implementation, oversight, review and revisions; advises executive leadership and management on policy interpretation and implementation; oversees staff training and human resources investigations; leads retention programs for professional and contracted staff; ensures that duplicate credentialing records are retained in personnel files.

SUMMARY: Oversees all human resources staff, functions, and responsibilities to ensure compliance with all legal and policy requirements and reduce liability while maintaining a positive and respectful work environment for all employees; monitors human resources issues related to quality of patient care and works with KMC leadership to resolve them quickly and effectively.

FUNCTIONS & RESPONSIBILITIES:

1. Policy Administration

A. Administers all KMC human resources policies and advises CEO and managers on provisions of departmental policies that relate to human resources issues.

B. In coordination with the CEO, ensures that KMC Personnel Policies and Procedures are reviewed by the Governing Board on a regular basis; recommends amendments based on changes in applicable tribal or federal law.

C. Interprets KMC human resources policies for leadership and managers and helps managers formulate a course of action to address specific issues, including disciplinary action and employee grievances.

D. Designs, plans, and oversees Human Resources investigations consistent with human resources best practices and KMC policies; serves as liaison with independent investigators when they are retained by KMC due to perceived or actual conflict of interest; ensures that a Human Resources employee is designated as the primary point of contact of employees who are being investigated.

D. Establishes and oversees a comprehensive human resources records system that is compliant with applicable tribal and federal law, accreditation standards, and KMC policy. Administers standard operating procedure to ensure that personnel files include:

1) documents required by Joint Commission standards (e.g. waived and competency testing documentation for medical and lab staff),

2) credentialing documentation and that separate personnel files are maintained for employee medical records.

E. As part of the KMC Executive Leadership Team, responsible for helping to prepare for, achieve, and maintain accreditation by The Joint Commission.

2. Recruitment and Retention

A. Administers KMC’s compensation program and at least annually, recommends updates to the CEO and the Governing Board for approval.

B. Negotiates contracts with providers and other contracted employees and oversees retention programs for professional and contracted employees.

C. Serves as lead KMC negotiator with locum tenens companies and assists medical managers in hiring locum medical staff.

3. Staffing and Operations

A. Coordinates with CEO and managers to ensure minimum staffing in public areas of the clinic.

B. May contact on call workers to ensure coverage or temporarily assign HR staff to assist in case of an unexpected absences or emergencies, e.g. to answer calls.

C. In case of a declared emergency, assists CEO in planning and operations functions.

4. Employee Education and Training

A. Designs, oversees and budgets staff training and education programs including new employee orientation, increase staff capacity, ensure compliance, and improve KMC operations.

B. Collaborates with CEO and managers in planning routine trainings (IHS and Healthstream) and new trainings targeted to resolve specific organizational issues as they arise.

SUPERVISORY RESPONSIBLITIES

1. Supervises the Recruitment and Retention Specialist and the Human Resources Compliance Analyst; may also supervise on-call staff that may periodically be retained to assist with records compliance maintenance.

2. Participates in Executive Leadership, Manager, and Staff meetings.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

Minimum of a two year’s college degree in Human Resources, Business Administration, or Public Administration or related field or equivalent amount of experience (minimum of 2 years’ experience in Human Resources administration including employment labor relations, wage administration and supervisory experience) and education and training.

BASIC REQUIRED ABILITIES:

PUBLIC RELATIONS/ADVANCED INTERPERSONAL SKILLS: Addresses clients by name; smiles when talking to clients, physicians, peers, and families; answers the telephone courteously and promptly; identifies self and department when answering the telephone using pleasant voice tone/verbiage; possesses excellent listening skills; interacts with clients and peers.

COOPERATION: Must be a self-starter; seeks solutions; accepts constructive criticism; willing to adjust to changes; loyal to K'ima:w Medical Center.

PROFESSIONALISM: Shows pride in personal appearance and grooming; displays a positive attitude about work; respects the confidentiality of clients; and is congenial with public and peers.

INITIATIVE: Willing to participate in continuing education programs; asks questions; contributes during staff meetings; serves on K'ima:w Medical Center committees as appointed; demonstrates a desire for self-improvement.

COMPUTER SKILLS.

KNOWLEDGE of grammar, spelling, punctuation, and common technology.

JUDGEMENT AND DISCRETION: Sound judgement, including the ability to exercise tact and maintain confidentiality in all human resources tasks and duties.

JOB SPECIFIC SKILLS & ABILITIES:

ADVANCED HR KNOWLEDGE: Demonstrated advanced knowledge of Human Resources Administration including employment issues unique to medical facilities such as accreditation and credentialing, tribal employment law, recruitment and retention, and wage administration.

HR RECORDS SYSTEMS: Demonstrated knowledge of records retention laws and policies and ability to administer human resources records systems.

GENERAL MANAGERIAL SKILLS: Demonstrated ability to perform administrative/managerial functions, evaluate, modify, or develop new methods or revise standard methods based on the findings of investigations or similar duties; ability to prioritize projects and deadlines.

LANGUAGE SKILLS: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

REASONING ABILITY: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

CONFIDENTIALITY: Employee must be aware of and adhere to Ki'ma:w Medical Center's Confidentiality Policy and employee’s HIPAA obligations and deal appropriately with patient confidentiality at all times

CERTIFICATES, LICENSES, REGISTRATIONS: Current CPR Certificate. SHRM or Tribal Human Resources Professional certification preferred but not required.

CONDITIONS OF EMPLOYMENT:

DRUG TESTING: Employee is subject to baseline and random drug testing per the Hoopa Tribal Drug & Alcohol Fit for Duty Policy. Employee will serve a 90-day introductory period. Employee is subject to introductory and semiannual performance evaluations. Preference will be given to qualified Indian applicants pursuant to the Tribe's TERO Ordinance.

PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to use hands and talk or hear. The employee frequently is required to sit. The employee is occasionally required to stand, walk, and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include ability to adjust focus.

WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually quiet.

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Employee Signature Date

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Supervisor Signature Date

ANNUAL TRAINING REQUIREMENTS: KMC Annual Orientation (Health Stream), including Infection Control, Safety, Personnel Policies, etc., and CPR every two years.

Job Type: Full-time

Pay: $93,637.00 - $123,435.00 per year

Benefits:

401(k)
401(k) matching
Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Monday to Friday

Work setting:

In-person

Education:

Associate (Preferred)

Experience:

Human Resources: 2 years (Required)

License/Certification:

SHRM or Tribal HR Professional Certification (Preferred)

Ability to Relocate:

Hoopa, CA 95546: Relocate before starting work (Required)

Work Location: In person

K'ima:w Medical Center

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