Description:

Department: Human Resources

Status: Regular, full-time, non-exempt

Location: Ken Lee

Pay: $27 per hour

Schedule: Monday – Friday: 8:30 a.m. – 5 p.m. Schedule may vary to meet the various needs of the agency.

Who we are

SBCS (formerly South Bay Community Services) transforms communities to support the well-being and prosperity of children, youth, and families. For more than 50 years, we’ve worked throughout San Diego to provide safe shelter, transitional housing, intervention prevention programs, mental health support, and many other services that meet the ever-changing needs of our communities.

Our organization is dedicated to offering high-quality services and ensuring all services align with the community's needs. To best serve our communities, SBCS partners with various grassroots organizations throughout California to develop innovative strategies that enhance services, empower clients, and ensure that culturally appropriate and trauma-informed care is offered. SBCS provides a wide range of services tailored to meet each client's unique needs. At SBCS, our client-centered approach highlights the importance of respect, empathy, and compassion when interacting with all community members.

About YOU

You are an advocate and champion of nurturing communities where families can pursue their dreams and fulfill their potential.

You are dedicated to and energized by engaging directly with individuals and communities.

You care deeply about the well-being and prosperity of ALL children and youth throughout San Diego.

You want to become a part of an energetic and effective team, and contribute your expertise, creativity, and insights to a unique role encompassing program management, development, and direct counseling services for at-risk children, adolescents, and families.

About our organization

SBCS is home to a committed team of 470 dedicated employees and volunteers who diligently serve all of San Diego County. Having offered services for 52 years, SBCS is committed to providing hope and support for numerous young children, individuals, and families facing adversity. With an annual budget of $68 million, SBCS continues to be a beacon of assistance in the community.

Competitive and Sustainable Employee Pay Package:

SBCS offers competitive pay and additional benefits for full-time employees, including generous vacation time, holidays, health, vision, dental, flexible spending accounts, an employee assistance program, discount programs, public service forgiveness loan, and an excellent retirement plan with matching contributions. Hybrid and remote schedules are available based on the program and job roles.

RESPONSIBILITIES:

The human resources department is dedicated to building a strong and healthy workplace by engaging and developing employees, building trust and teamwork, and providing excellent Human Resources services. Under the supervision of the Human Resources Director, the Human Resources Specialist will work closely with the HR Director on employee issues/concerns and will oversee the leave of absences/accommodations requests.

DUTIES:

Employee Relations

Maintains a high level of professionalism. Discreetly handles sensitive and/or private information.
Investigate assigned sensitive and/or complex employee relations matters which may include conducting intake, leading interviews, note-taking, gathering and/or analyzing evidence (electronic, physical, etc.)., document findings, and following up with the relevant parties.
Document investigation and summarize findings in a report.
Manage employee suggestion survey.

Leave of Absence /Accommodation Requests

Oversee and administer Leave of Absence requests and accommodation requests. This includes: Bereavement Leave, FMLA, CFRA and other types of leaves.
Communicates with employees regarding their responsibilities and of any documentation and notice required to qualify for and to take leave.
Handles leave administration process from the employee’s initial notice to the return to work.
Maintains reasonable communication between employees, supervisors, and payroll within reason to facilitate a smooth and timely return to work.
In collaboration with the human resources director, engages in an interactive process when managing an accommodation request.
Maintains complete and accurate records of leave and accommodation requests in accordance with specified legal requirements and documentation of best practices.
Preserves confidentiality of employee medical documentation and files.
Maintains knowledge of applicable leave and accommodation laws including FMLA, CFRA, ADA and local laws.

Other Duties

Respond to employment verifications and employee verification letter requests.
Manage Human Resources communication including HR Newsletter
Lead Employee Engagement Committee
Administer HR line and email for employee related concerns/requests.
Assist in conducting exit interviews for staff members who resign.
Other duties as assigned.

Requirements:

Bachelor's degree in Human Resources, Business, Communication, or related field, required.
Minimum of 4+ years’ experience in Human Resources.
Experience with employee relations and investigating employee concerns.
Demonstrated experience with mediation and effective conflict resolution, facilitation and consultation skills.
Knowledge of HR functions and understanding of state and labor laws
Ability to work with people of diverse backgrounds and cultures.
Strong ethics and reliability
Ability to work independently with minimal supervision; apply good judgment in decision making.
Excellent verbal and written communication skills, presentation skills and strong human relations skills
Demonstrated interpersonal skills with the ability to develop productive working relationships; to establish credibility with all levels of leadership.
Ability to manage multiple priorities/projects simultaneously and deliver quality results on deadlines.
Demonstrated ability to handle extremely difficult or volatile situations / individuals.
Creative problem-solving abilities and outstanding organizational skills
Intermediate knowledge of Microsoft Excel, Access, Word, PowerPoint and Outlook

Conditions of Employment

Employment may be conditioned upon satisfactory completion of certain background clearances which may include a Department of Justice criminal background check requiring my fingerprints (Live Scan), screening through the National Sex Offender Public Website, drug test, tuberculosis (TB) test, and such additional clearances as may be required under the program.
Candidate is required to have reliable transportation; therefore, the candidate must successfully complete a motor history check. Candidate must also possess and maintain a current valid California driver’s license and valid auto insurance policy.

PHYSICAL DEMANDS:

Mentally and emotionally: Ability to work under deadlines, various projects and dealing with clients in crisis and difficult situations.
Must be able to remain in a stationary position during shift.
Moves throughout the building.
Moves, raises, or lowers (includes upward pulling) an object or equipment up to 50 lbs.
Transports an object, from 20 to 50 lbs. across the facility, for various needs.
Ability to exert force upon an object so that the object moves away from the force.
Ability to exert force upon an object so that the object moves toward the force (includes jerking)
Ascending or descending stairs and ladders when applicable. Body agility is emphasized.
Balancing: Maintaining body equilibrium to prevent falling when ascending, descending, traversing.
Stooping: Bending body downward and forward by bending spine at the waist, requiring full use of the lower extremities and back muscles.
Handling: Seizing, holding, grasping, turning, or otherwise working with objects or office machinery.
Communicating: Expressing or exchanging ideas. Communicating is important for those activities in which workers must impart information to clients or to the public, and in those activities in which they must convey detailed or important instructions to other workers accurately, or quickly.

The statements contained herein describe the scope of the responsibility and essential functions of this position but should not be considered to be an all-inclusive listing of work requirements. Individuals may perform other duties as assigned. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time unless restricted by a negotiated contract.

Accessibility Accommodation

SBCS is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.

Equal Employment Opportunity

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, genetic information, parental status, national origin, disability status, protected veteran status, or any other characteristic protected by law. Equal Opportunity Employer/Program – Auxiliary aids and services are available upon request to individuals with disabilities.

At-Will Employment Status

Please note that all employment with SBCS is at-will, which means your employment may be terminated at any time by you or SBCS, without cause or advance notice. The terms and conditions of any employment may also be modified.

SBCS Corporation

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