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Job Summary
Responsible for administering ServiceSource HRIS and benefits programs. The HRIS administration includes Benefits HCM module support: system implementation, maintaining responsibility for data integrity, changes, and report wring. Additionally, determine actions required to resolve system issues, troubleshoot glitches, errors, and process issues as they arise in collaboration with the HRIS resources. Benefits administration includes managing invoices, contacting vendors, handling employees’ questions, and managing relationships with external benefits administration vendors.

Primary Dues
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These dues and responsibilities will be rated on the Annual Performance Review.

Design, configure, and maintain HRIS system implementation, including continued testing and configuration, system optimization post go-live, troubleshoot system errors and coordination and management of cross-functional dependencies between HR, Benefits, IT, HRIS, and Payroll departments.
Assist in development of standard reports for ongoing customer needs. Support in maintaining reports or queries.
Administer Annual Open Enrollment to ensure data integrity with carriers; and HRIS system.
Prepare, process, and validate vendor billings for accuracy.
Manage data integrity of employee benefit data in Workday. Enroll, update, and/or terminate employee benefits in the HRIS and respective carrier portals.

Additional Responsibilities

Process the payroll deductions for most benefit programs requiring employee contributions. Trouble-shoot errors and determine corrections. Coordinate retroactive payments and reimbursements with Payroll. Suggest automation options and coordinate implementation to alleviate manual processes.
Prepare and communicate information to employees and former employees about benefit programs, procedures, changes, and government-mandated disclosures.
Responsible for creating, filing, and maintaining benefit files.
Utilizing past actions, proactively determine potential areas of benefit activities that could be areas of concern, i.e., H&W rate changes, CBA actions, etc.
Benefit True-up report that identifies the number, location, and HR Manager of all employees were the H&W benefit was not properly maintained.
Perform other responsibilities as assigned.

Qualifications: Education, Experience, and Certification(s)

Required: Associate degree in Human Resources, or a related discipline with at least two (2) years of related experience in Human Resources.
Three years of related work experience with a high school diploma (or General Educational Development) may substitute for an associate degree.
Preferred: Professional HR certification.
Required: Experience with the HRIS Workday.

Knowledge, Skills and Abilities

Knowledge and experience with human resources laws and corresponding compliance requirements including FLSA, FMLA, SCA, COBRA, EEO/AAPs, ERISA, and HIPAA required.
Confident, clear, and professional written and verbal communications skills.
Ability to work effectively within a team.
Strong focus on providing exceptional and accurate customer service to both internal and external individuals.
Strong computer skills to include proficiency with Microsoft Office software.
Proficient in the HRIS Workday.

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the dues of this job, the employee is regularly required to sit, talk, and hear. The employee is occasionally required to walk around an office. The employee may occasionally li or move products and supplies, up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perceptron, and ability to adjust focus.

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually quiet.

What We Offer – for Benefit Eligible Employees May Include:
Because ServiceSource hires the best people, we work hard to provide benefits that make their lives better, so we offer a comprehensive benefit program which features:

Health coverage for you and your family through Medical, Dental, and Vision plans
Financial protection with 100% company paid Disability, Life, Accidental Death & Dismemberment insurance
A 403(b)-Retirement plan in which the company matches dollar for dollar on a generous percentage matching up to 3% of your contribution
Tax advantages through Flexible Spending and Health Savings accounts that allow you to pay for specific healthcare and dependent care expenses with pre-tax dollars
To help you manage your work and life needs, we offer an Employee Assistance Program, Wellness Program, and Tuition Assistance
A generous paid time-off program in which the benefits increase based on your tenure with the company

Job Type: Full-time

Pay: $75,000.00 - $80,000.00 per year

Benefits:

Dental insurance
Health insurance
Life insurance
Paid time off
Vision insurance

Schedule:

8 hour shift
Day shift
Monday to Friday
No nights
No weekends

Work Location: In person

ServiceSource Inc.

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