Work options: Hybrid
The SAP Functional Analyst 4 is responsible for supporting, designing, configuring, testing, and working in the SAP ERP software. The SAP Functional Analyst 4 is a Subject Matter Expert in the areas they support consistent with that of an SAP consultant.
Responsibilities
- Provide expert Subject Matter/designing thinking and functional support, including maintenance for complex activities within SAP ECC core modules including:
- Human Resources (HR)
- Success Factors (and understanding interface back to SAP)
- Design and develop complete solutions in respective SAP modules and related systems to meet end-user or project requirements including process flow and system documentation for new developments (i.e. business process flows, requirements matrices with RACI indications and functional specifications)
- Support Quality Assurance activities including unit testing, system integration testing, and regression testing / negative testing to include development of test scripts
- Experience with SAP reporting and modeling tools: SAP query, Report Painter/Writer, SHDB Scripts, SAP GUI Scripting
- Experience with SAP Technologies such as IDOCs, BDC Sessions, Workflow, DMEE, Classification, Background Jobs, and/or variant configuration
- Understand Waterfall, Agile, and SAP Activate Project Methodology
- Log and track service requests and incidents including message handling and dispatching, resolution tracking, and problem escalation (via Incident tracking software)
- Utilize a variety of resources to resolve questions and problems, including working with consultants, self-help, ASUG networks, OSS, etc.
- Provide on-call support and Service Request queue monitor rotation
- Contribute EIT requirements for RFP responses, vendor evaluations, etc.
- Mentor and manage lower grade analysts on policies, practices, procedures
- Operate independently with some supervision
Minimum Qualifications:
- SAP core module expert knowledge and understanding including HR Human Resources: Time Management, Organizational Management, Payroll, Benefits
- Extensive experience in SAP configuration within the Implementation Guide (IMG) for SAP-HR
- Minimum of 2 SAP Lifecycle implementations
- Expert understanding of SAP architecture including 2/3 tier landscape
- Solid knowledge of relevant business processes and their integration with SAP systems and 3rd party integrations
- Provides level 2 & 3 functional support for SAP subject area.
- In-depth knowledge of the latest advancements in SAP applications.
- Understanding/knowledge of relational database management
- Expert/Consultant level Understanding/knowledge and use of SAP/ERP technologies including: Implementation Guide (IMG) configuration; Transports; Testing
- Experience/Understanding of SAP Portal technology
- Experience/Understanding of middleware technologies including SAP Process Orchestration (PO), SuccessFactors Integration Center, or other
- Expert level knowledge of SAP Cloud Solutions such as SuccessFactors
- Understanding SAP Security including how to analyze role-based permissions and identify authorization issues
- Knowledge and or strong experience with integration technologies such as Web Services, APIs, and or SAP RFC connections
- Read/debug ABAP code to facilitate/assist troubleshooting with Developers
- Organizational Change Management experience
- Extensive knowledge with Microsoft Office tools like Excel, Word, Outlook, PowerPoint, Adobe Acrobat, etc.
- Can develop, articulate and manage a project plan to support strategic roadmap projects.
- Superb collaboration and communication skills.
- Exceptional analytical and problem-solving abilities.
- Excellent organizational and time management skills.
- Advanced ability to manage projects and provide leadership with minimum guidance
- Bachelor’s Degree in Computer Science, Information Systems, or applicable business degree from an accredited university OR Relevant business technical experience
Preferred Qualifications:
- SAP Certification in any supported modules, SAP SAAS offering such as SuccessFactors
- Extensive experience in SAP configuration within the Implementation Guide (IMG)
- Extensive Experience with one or more SAP modules experiences within the ECC Core including FI, CO, PM, PS, MM, SD, or HR
- Extensive Experience in providing end-user support services for an SAP ERP and or integrated technologies
- Extensive Experience defining business processes using SAP core transactions, and recommend SAP best practices
- Ability to perform basic SAP ABAP debugging and/or ability to read ABAP code
- Capable of understanding, revising, and implementing prescribed changes to an SAP ERP architecture, following ITIL and/or SDLC processes
- Experience using RWD Info Pak for Business Process Procedure documentation
- Previous experience of the Electric and Gas Utility Industry