The Senior Human Resources Manager is a pivotal role responsible for overseeing comprehensive HR functions, including employee relations, performance management, compliance, and leading the talent acquisition team. This position requires a seasoned HR professional with a strategic mindset, strong leadership skills, and a deep understanding of talent acquisition processes. The Senior HR Manager will ensure the effective delivery of HR services, develop and implement HR policies, and drive initiatives that support the organization’s goals and culture.Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

Develop and implement HR strategies and policies that align with organizational goals.

Ensure compliance with federal, state, and local employment laws and regulations.

Manage employee relations issues, providing guidance and support to managers and employees; Conduct investigations and resolve conflicts in a fair and consistent manner.

Oversee the performance management process, including goal setting, performance reviews, and development plans; Provide coaching and support to managers on performance management best practices.

Lead the annual talent review and succession planning process.

Lead and manage HR Generalist, provide oversight to ensure accuracy of all employee data.

Lead and manage the talent acquisition team, ensuring the delivery of effective recruitment strategies.

Oversee the end-to-end recruitment process, from job posting and sourcing to interviewing and onboarding.

Implement efficient recruitment workflows and procedures.

Monitor job offers for accuracy; track sign on and relocation bonuses to ensure timely payout.

Develop and implement employee development programs and initiatives; Foster a culture of continuous learning and professional growth.

Track and analyze HR metrics to measure the effectiveness of HR programs and initiatives; Prepare and present regular reports on HR activities, metrics, and outcomes to senior management.

Promote diversity and inclusion in all HR practices and initiatives; Implement programs to enhance diversity in recruitment and retention.

Make and assume other duties and responsibilities required or assigned by management.

Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and we expect our employees to be committed to the highest ethical standards.

Maintain high safety standards. Safety is personal for us all.

Bachelor’s degree in Human Resources, Business Administration, or a related field. Master’s degree preferred.

Minimum of 7-10 years of experience in human resources, with at least 5 years in a management role.

Experience managing HR teams.

Experience in talent acquisition and has led recruitment teams.

Strong understanding of HR functions, including employee relations, performance management, and compliance.

Excellent communication and interpersonal skills.

Ability to develop and maintain strong relationships with internal and external stakeholders.

Proficiency in HRIS and applicant tracking systems (ATS).

Strong analytical skills with the ability to interpret data and metrics.

Relevant certifications (e.g., PHR, SPHR, SHRM-CP, SHRM-SCP) are a plus.

Reddy Ice jobs

Senior Human Resources Manager