Position Description

Invitation to Compete #07-24: Human Resources Associate

Central Library, Human Resources Division, 1000 4thAve, SeattleRegular, FLSA non-exempt, full time (80 hours per pay period) position

In-person and remote work hybrid work environment

$32.01 - $38.86 per hour
This regular, FLSA non-exempt, full-time opportunity is open to all internal and external applicants who are interested in gaining Human Resources experience with a focus on providing administrative support for recruitment and onboarding. Please submit your complete application, cover letter and resume, as well as responses to supplemental questions in NEOGOV by 5:00 p.m. on May 17, 2024.

Overview

The Seattle Public Library’s mission is to bring people, information and ideas together to enrich lives and build community. We view Seattle as a city where imagination and opportunity continue to thrive. Since 1891, we have grown from a single reading room in Pioneer Square to a world-class library system with 27 locations.

The Library works every day to foster and support a healthy city and a healthy democracy. We do this work guided by the principles of intellectual freedom, literacy and the love of learning, racial equity, privacy and confidentiality, respect for the community, strong partnerships and innovation. We are an active and committed partner in the City of Seattle's Race and Social Justice Initiative.

Library employees are highly regarded by the public for their knowledge, quality of service and caring. As a workplace, we value respectful and transparent communication, partnership and engagement. We are enriched individually and organizationally because of our diversity and growth mindset. We take time to recognize and celebrate the achievements of others.

If you share these values and meet the stated qualifications, the Library invites you to apply for the Human Resources Associate - Recruitment regular position that will support the recruitment, selection, onboarding, and orientation of new employees.

The Human Resources (HR) Associate will support recruitment efforts, such as responding to questions from applicants, monitoring applications in the NEOGOV applicant tracking system, informing applicants who have incomplete applications, sending applications to hiring managers, creating interview schedules in NEOGOV, closing recruitments, and maintaining information in the NEOGOV system.

A primary focus of this position will be assisting the HR Manager with coordinating the recruitment, selection, onboarding, and orientation of new hires, with other duties as assigned.

The position will also assist staff with other work in the Human Resources Division, such as screening employment applications, preparing offer letters, data entry, processing employment transactions, file management, compiling information for reports, processing requests for training funds, composing correspondence, and providing information for various projects.

The HR Associate will interact with the Library’s hiring managers, job applicants and candidates who are invited to interviews. The successful candidate must have excellent interpersonal, organizational and administrative skills. Human Resources experience with coordinating recruitment in NEOGOV or a similar applicant tracking system is preferred.

The HR Associate will report to the HR Manager. The Human Resources team members work a hybrid schedule, with a combination of in-office and remote, telework days. In-office requirements are subject to change. Accommodations are considered on a case-by-case basis.

Job Responsibilities

Job Responsibilities/Essential Functions

Information Dissemination: Provide friendly, responsive customer service to Library managers, employees, and the public. Respond to basic questions from job applicants in person, by phone and email. Send notifications of application status, schedule interviews by email and/or in NEOGOV, and refer advanced recruitment-related questions to supervisor or HR Generalist. Organize and maintain recruitment files.

Administrative Support: Provide task-level support of recruitment and selection processes for the Library Programs and Services Division, and other departments. Assist other HR team members with coordinating the recruitment, selection, onboarding and orientation of various Library positions. Additionally, this position will maintain electronic and physical files, update recruitment tracking spreadsheets, perform data entry.

Follow established practices related to new hires, promotions and transfers. Conduct criminal background checks, verify employment eligibility, and send offer letters and first day instructions to new employees. Communicate with HR colleagues, managers, Security and IT staff regarding new employee onboarding and orientation.

Qualifications

- Commitment to Advancing Racial Equity and Social Justice Principles: Basic understanding of the City’s Race and Social Justice Initiative. More information can be found through the City’s webpages for RSJI and the Office of Civil Rights – seattle.gov/rsji and seattle.gov/civil-rights
- Education: A high school diploma or a Graduate Equivalency Degree (GED) is required.
- Experience: At least two (2) years of experience providing administrative and office support to para-professionals and professionals in a collaborative environment that included answering and routing telephone calls, responding to email, maintaining office and electronic files and information, scanning and photocopying materials, general office support, or an equivalent combination of education and experience.
- Customer service and communication skills: Excellent written, verbal and interpersonal communication skills. Ability to collaborate with others in a team environment. Candidates must be able to effectively respond to inquiries from Library staff and job applicants, specifically the ability to listen to and understand their questions and concerns, assess available options, and respond appropriately.
- Tact, Diplomacy and Confidentiality: Ability to exercise discretion, tact, and diplomacy in the handling of sensitive and confidential employee information. Ability to maintain strict confidence in performing job duties.
- Experience using Microsoft Office applications and equipment: Must be proficient in creating and editing documents in MS Word and Excel and using MS Outlook (or a similar email and calendar application). Experience in managing electronic files and using shared documents in an online environment. Experience with running queries in Access and working with basic formulas in Excel is preferred.
- Familiarity with the City of Seattle’s NEOGOV applicant tracking system: Previous experience using NEOGOV or a similar online applicant tracking system (ATS) is preferred. Training will be provided.
- Ability to prioritize and manage daily tasks: Must be organized, efficient, and proactive. The successful candidate must be able to recognize and adjust what work needs to be done in order to support the successful operation of the Human Resources office.
- Attention to detail Ability to track and accurately maintain a large number of details during the full cycle recruitment process.
- Commitment to The Seattle Public Library’s Mission and Core Values: A demonstrated commitment to the Library’s mission and organizational values of respect, partnership, engagement, diversity and inclusion, transparency and recognition, and intellectual freedom.
A combination of education, training and/or experience that provides the background required to perform the work of the Human Resources Associate may be considered.

Additional Information

How to Apply

Candidates who meet the qualifications are asked to submit the following items in NEOGOV by 5:00 p.m. on May 17, 2024 to be considered for this position.

Complete online application including full responses to all supplemental questions.
A cover letter that describes how your experience and skills align with the stated job responsibilities and qualifications. Please let us know why you are interested in this position. 1 page maximum.
Current resume that summarizes relevant education, professional experience, training and skills. No page limit.

Applications that do not include a cover letter, resume, and complete online application will not be considered.

Applicants will be screened for competitiveness, completeness, and written communication skills. Initial screening will be based on a review of application materials. The employment history detailed in your application materials MUST validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next steps of the review/selection process. The most competitive candidates will be invited to participate in a series of one or more interviews.

Benefits and Salary Information

The full salary range for this position is $32.01 - $38.86 per hour.

The City of Seattle offers a comprehensive benefits package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance for employees and their dependents. More information about employee benefits is available on the City's website at: https://www.seattle.gov/human-resources/benefits/employees-and-covered-family-members/most-employees-plans

Information about retirement plans can be found at: https://www.seattle.gov/retirement

Additional Information

If you have questions regarding this bulletin or employment at The Seattle Public Library, please send an email to jobapplications@spl.org. The Library promotes diversity and inclusion in employment. If accommodations are needed during the selection process, please contact us.

Please keep in mind that job offers are contingent on a review of criminal history, affirmative professional reference checks, as well as verification of any and all information provided by the candidate as part of the application process.

The City of Seattle offers a comprehensive benefits package including vacation, holiday and sick leave as well as medical, dental, vision, life and long-term disability insurance for employees and their dependents.

City of Seattle

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Human Resources Associate - Recruitment