BASIC PURPOSE: Provides HR consultation and support regarding employee relations and corporate talent management activities, projects and initiatives for US and International-based team members.

POSITION RESPONSIBILITIES:

Provide performance management guidance to business partners including coaching, counseling, and corrective action.
Lead investigations on employee relations matters and provide updates to management.
Consult with business partners and management outside of the Human Resources (HR) department to provide guidance and interpretation of HR policies when appropriate.
Serve as HR liaison between business partners and the legal team on work authorization matters.
Proactively conduct workplace investigations resulting from team member complaints and/or allegations of misconduct, following a consistent methodology, and supported by tracking mechanisms.
Work on Employee Relations related projects such as process improvement, employee handbook and policy, and procedure updates as necessary.
Provide regular status updates to team members, maintain team member contact until request is resolved and document all resolutions.
Maintain in-depth knowledge of state, federal and local laws to develop, recommend, and implement HR policies that meet organizational needs.
Provide support for broader talent management initiatives and programs.
Lead team member post-employment process to include conducting exit interviews, providing related administrative transitional support, and processing unemployment claims.
Lead the annual Performance Appraisal process.
Lead code of ethical business conduct certification process.
Assist with business continuity support activities.
Perform other job-related functions as assigned.

KNOWLEDGE AND EXPERIENCE:

EDUCATION: High School Diploma required. Four-year college degree within the Human Resources field of study preferred and/or HR Certification preferred.

EXPERIENCE: Minimum 4 years of experience in a Human Resource role. A portion of that work experience is required to be in employee relations. Working knowledge of employment laws, guidelines, and other applicable local, state, and federal laws.

KNOWLEDGE & SKILLS:

Possess organizational and time management skills with ability to prioritize and be detail oriented.
Knowledge of or ability to learn PeopleSoft data entry and support.
Working knowledge of Microsoft Office Suite, intermediate level Outlook, Word, Excel and PowerPoint.
Customer service and interpersonal skills to effectively work with team members at all levels and external clients.
Ability to prioritize workload and meet deadlines.
Knowledge of or ability to learn building basic queries.
Ability to handle and maintain sensitive and confidential information.

To Executive Search Firms & Staffing Agencies: NCLH does not accept unsolicited resumes from any agencies. All unsolicited resumes will be considered NCLH property, and NCLH will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting the NCLH Human Resources Talent Acquisition Department.

Norwegian Cruise Line Holdings Ltd.

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Corporate Human Resources Business Partner